Refund policy

Damages and Exchange

While we do not offer returns, your satisfaction is paramount. In the rare event that you receive an incorrect size, a different product than ordered, or an item damaged during shipping, we are happy to facilitate a prompt exchange. Please contact our support team within 2 days of delivery with details and photos, and we'll ensure you receive the correct, perfect item. Your magic deserves to be worn flawlessly!"

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at designumleviowsa@gmail.com. Send 3 photographs, for us to determine the concern.

If your return is accepted, we’ll reach out to you.

You can always contact us for any return question at designumleviowsa@gmail.com. 

 

Refunds

We don't provide refunds, but once approved we will replace the damaged/incorrect item with ordered item. In rare case we may (basis our discussion) may provide Store Credit. Please contact us at designumleviowsa@gmail.com.